Kerr Family Dental Privacy Policy

Effective Date: 10/27/2025
 Last Updated: 10/27/2025

Kerr Family Dental (“we,” “our,” or “us”) respects and values the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, and protect personal information obtained through our office operations and website.

1. Information We Collect

We may collect the following types of personal information from patients and visitors:

  • Contact Information: Name, address, phone number, and email address.
  • Insurance Information: Dental insurance details necessary for billing and claims.
  • Health Information: Dental and medical history relevant to treatment and patient care.
  • Payment Information: Billing address and payment details (collected and stored securely).
  • Website Data: Information submitted through online forms or appointment requests.

2. How We Collect Information

We collect personal information through:

  • In-person interactions at our dental office.
  • Forms completed by patients, whether on paper or electronically.
  • Online appointment requests or inquiries submitted through our website.

3. How We Use Information

The personal information we collect is used for the following purposes:

  • To provide dental treatment and related services.
  • To verify insurance coverage and process claims.
  • To manage patient records and billing.
  • To communicate with patients regarding appointments, treatment plans, and office updates.
  • To comply with applicable legal and regulatory requirements.

We do not sell or share personal information with third parties for marketing purposes.

4. Information Sharing and Disclosure

We may share information only when necessary to:

  • Process insurance claims or payments.
  • Comply with legal obligations or valid governmental requests.
  • Work with trusted service providers who assist in office operations (e.g., billing or IT support), subject to confidentiality agreements.

All such disclosures are made in accordance with Iowa and federal privacy laws.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. Access to patient information is limited to authorized personnel only.

6. Patient Rights

Patients have the right to:

  • Access and request copies of their personal or dental records.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for certain uses of their information, where applicable.

Requests to access or correct information should be directed to our office at the contact details below.

7. Retention of Information

We retain personal and health information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

Kerr Family Dental reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Kerr Family Dental
148 W Jefferson St
Osceola, IA 50213
Phone: 641-342-6541

 Fax: 641-342-6542
Email: kerrfamilydental@outlook.com

Kerr Family Dental SMS Terms & Conditions
 Effective Date: 10/27/2025

By opting in to receive text messages from Kerr Family Dental (“we,” “us,” “our”), you agree to the following terms:

  1. Service Description
    By providing your mobile phone number, you consent to receive recurring text messages from Kerr Family Dental for purposes such as appointment reminders, billing notifications, treatment updates, and other patient-service communications.
  2. Pricing Disclosure
    Message and data rates may apply. Standard carrier charges from your wireless provider may apply when receiving or sending messages.
  3. Message Frequency
    Message frequency may vary. The number of messages you receive may change depending on your interactions, service needs, or updates from our office.
  4. Opt-Out Instructions
    You may opt out of receiving further text messages at any time. To unsubscribe, contact our office or simply text         “STOP” to the number from which you received the messages. After we receive your opt-out request, you will no longer receive text messages from us.
  5. Support Contact
    For questions or assistance regarding this text messaging service, please email us at         kerrfamilydental@outlook.com.
  6. Consent & Ownership
    By opting in, you confirm that you are the subscriber or customary user of the mobile number provided, and that you are authorized to receive SMS messages at that number.
  7. Changes to Terms
    We reserve the right to modify or update these Terms & Conditions at any time. Any modifications will be posted on our website or otherwise communicated, and your continued participation in the texting service constitutes your acceptance of those changes.